If anyone had told me this time last year that I would be leading a project about an area I am so passionate about, with the full backing of the University Health Board, I would have not believed them. Yet here I am, still on a “high” at the end of an amazing week in which our project team received excellent feedback from a stakeholder meeting and where we have also been to London to further develop skills to take the project forward.
I have always been interested in improving care for people with learning disabilities when they use acute hospital services. This has stemmed not only from reading reports which have consistently highlighted the poor experience and poor health outcomes, including premature and avoidable death of people with a learning disability in general hospital care (Mencap 2007 and 2012, Michael 2008, Heslop et al 2013), but also from both professional experiences of supporting individuals when they are admitted to hospital and the personal experiences of having a daughter with a profound learning disability and complex health needs who is a frequent user of hospital services.
For the past 9 years I have sat in Learning Disability/ General Hospital Interface meetings, acute care bundle implementation group meetings, provided ad hoc teaching to A&E junior Doctors and outpatient staff and even piloted a LD liaison role as part of my post reg BSc. (which never got past the pilot stage despite the success and obvious need, due to a lack of funding). However nothing ever seemed to change and I began to lose heart feeling that learning disability care was seen as such a low priority and that I couldn’t make any difference myself.
Last year I was encouraged to apply to the Foundation of Nursing Studies (FoNS) to take part in the Patients First programme. The application and interview process were particularly demanding and at times I questioned if it was really worth the hard work and effort but with the help and support of Ruth Northway and a practice development nurse, who had helped previous projects within our Health Board to apply for the programme, I managed to get the application form submitted by the deadline. No one was more surprised than me when following an in depth interview the project was finally accepted by Patients First.
Our project aims to improve the experience of general hospital care for people with a learning disability within Hywel Dda University Health Board by developing and delivering meaningful training to general hospital based staff, based on pertinent issues identified from ward staff and people with a learning disability and their carers.
The project team initially comprised of 4 LD nurses but as the project has progressed we now also have an individual with a learning disability who is supported by their health advocate, the sister on the ward where we are piloting the project, and the Mencap family advisor. We have completed questionnaires with ward staff, individuals who have a learning disability and have recently been in hospital, their carers and family, to establish a baseline of how ward staff feel they are doing and how individuals who received their care felt they did. The next stage of the project is to meet with stake holders to find what additional information will help the ward staff meet the needs of people who have learning disabilities in their care. It is hoped that by developing a training programme/resource which has been designed to meet the needs of the ward staff, as well as what people with a learning disability and their carers want the ward staff to know, it will be better received with more engagement and ownership of the training. This training will form part of the 1000 Lives Acute Care Bundle (Public Health Wales, 2014) which has been a key driver in getting the acute services to engage with the project.
The project started in November’15 and will run for 18 months. During that time we have full support from a facilitator who has helped guide and provided practical and moral support. We also have 6 workshops to attend in London which provides a great opportunity to develop our facilitation skills, network with other projects (and although we are all working with different client groups we all seem to have similar themes), explore our creative side (I will never live down the fact that one of our team had to participate in interpretative dance!) and generally have a good time and grow in confidence.
One of the key features of the patients first programme is that the director of nursing has to support the application and agree to the conditions for example protected time for the project, release to attend workshops in London. When there have been queries over issues such as attending meetings they can be directed back and we have been fully supported by management, something which was previously lacking.
The bursary has also helped tremendously as there is no worry if your study leave will be approved or not, and also by providing quality refreshments at meetings, our stakeholders feel valued and appreciated (one important lesson we have learnt is that there can never be too much cake!!).
Not only has the project developed, but I feel I have developed professionally as well. I have gained confidence in the knowledge that an idea I had has grown into something achievable and the project team with the support from FoNs will be able to make a real difference.
If you have an idea to improve things for people you work with but don’t know where to start, or think you couldn’t possibly change things then get in touch with FoNS and discuss your ideas as it won’t happen unless you try.
Linda Phillips
Community Nurse, Hywel Dda University Health Board
For further information regarding the Foundation of Nursing Studies and their Patients First Programme please see their website (the call for applications for this year is currently open and runs until 7th September):
http://www.fons.org/programmes/patients-first.aspx
References
Heslop et al (2013) Confidential Inquiry into Premature Deaths of People with Learning Disabilities (CIPOLD) Final Report. Norah Fry Research Centre : Bristol.
Mencap (2007) Death by Indifference: Following up the Treat Me Right Report. Mencap: London..
Mencap (2012) Death by Indifference: 74 Deaths and Counting – a Progress Report 5 Years On. Mencap: London.
Michael J (2008) Healthcare for All: A Report of the Independent Inquiry into Access to Healthcare for People With Learning Disabilities. HMSO: London
Public Health Wales (2014) Improving General Hospital Care of Patients who have a Learning Disability. 1000lives: Cardiff.


